餐旅业英语

课程简介

If you want to enter the hotel or hospitality management, tourism management or the travel industry, and your English needs improving, then Spinnaker College's English for the Hospitality Industry course is ideal for you.如果你想进入酒店或酒店管理，旅游管理或旅游行业，而你的英语水平需要提高，三角帆学院的餐饮业英语是您理想的学科。

This course focuses on the communication needs of those working in the hotel and tourist industries.本课程着重在酒店和旅游行业工作的人的沟通需要。 Students will develop confidence and fluency in English when interacting with customers; be given the opportunity to learn and practice structures and vocabulary used in the industry; and develop a practical understanding of working in tourism and hospitality.学生们将会在与客人交流中提高信心和英语的流畅度，将有机会学习和练习在同行业中使用的语言结构和词汇;并且增加你对旅游和接待工作的实际理解。

本课程Modules are designed to give practical English language training in the following:是为了以下板块的实际英语培训而设计：

· Current trends in the hospitality industry在餐饮业目前的趋势

· Reception & guest services – telephoning, answering questions, giving information and explaining, and dealing with problems in English接待宾客服务 - 打电话，回答问题，提供信息和解释，并用英语处理 问题

· Restaurant and bar work – interacting in English with customers餐厅和酒吧的工作 – 用英语与客人进行互动

· Customer services – complaints, customer relations, giving advice and managing sales客户服务 - 投诉，客户关系，提供咨询和销售管理

This is not just a course in English for hotel staff, it covers the whole range of tourism roles, whether as training for travel agents, transport (for example as cabin crew for an airline), or in heritage and culture tourism.这不是只是一个酒店工作人员的英语课程，它涵盖了整个旅游业的范围，无论是作为培训，旅行社，运输（例如，作为一家航空公司客舱船员），还是古迹和文化旅游。

English for the Hospitality Industry Training旅游服务业培训英语

If you are planning to take the ABE course in Travel, Tourism and Hospitality Management at Spinnaker College, or go to hospitality school, then the English for the Hospitality Industry course is an ideal way to ensure that your English language skills are at the right level.如果您正计划在三角帆学院读ABE旅行，旅游及酒店管理课程，或去招待学校，那么餐旅业英语是你理想的选择，以确保自己的英语水平是在合适的水平。